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New Tech for New Techs: Using VR to Train and Retain Technicians
- Virtual reality-based training is being used to train HVACR technicians effectively and efficiently, leading to cost savings and talent retention.
- Cardinal Plumbing Heating & Air invested in VR training through Interplay Learning, initially to reduce recalls but found additional benefits for technician development.
- Interplay Learning offers a simulation-based VR training platform tailored to skilled trades, allowing practice in real-world scenarios before fieldwork.
- Using VR, Cardinal reduced training costs, material waste, and turnover rates, while improving technician confidence and customer satisfaction.
- Cardinal cut in-person training time in half, enabled multiple trainees to learn simultaneously, and eliminated recalls due to technician mistakes.
- The VR training helped Cardinal save money, retain technicians, and improve overall performance and skill development within the company.
- By embracing VR-based learning, Cardinal established a sustainable system for workforce development and enhanced recruitment of new technicians.
- The use of VR technology has transformed the learning process, making training more engaging and effective for technicians at Cardinal Plumbing Heating & Air.
- Cardinal's success with VR training showcases how even smaller service companies can innovate, attract top talent, and ensure long-term success in the industry.
- The VR training approach introduced by Cardinal demonstrates the potential for improving performance, reducing errors, and fostering a culture of continuous learning.
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