<ul><li>Implementing agile methodologies like Scrum can initially lead to progress, but may become slow and burdensome as the project complexity increases.</li><li>Transitioning to a more flexible approach, such as Scrumban, can help balance work estimation and workflow without strict time constraints.</li><li>Adopting a full-stack developer model and forming teams based on development needs can reduce overhead and dependencies.</li><li>Challenges arise from interruptions and context switching, leading to uneven progress and dissatisfaction within the team.</li><li>Addressing key people's constant context switching by prioritizing their focus and limiting interruptions can improve productivity.</li><li>Dividing work into three separate buckets - innovating, maintaining customer satisfaction, and addressing breakdowns - can provide a structured approach to managing tasks.</li><li>Rotating people between buckets at set intervals allows for a balanced focus on different aspects of service development and enhances team experience.</li></ul>

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