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One of Whoop's new wearables has a bug so bad the company is issuing replacements

  • Whoop's new screen-less, fitness-focused Whoop MG wearable may have a major bug that renders the device unusable, leading to replacement issuances.
  • Complaints on Whoop's forums and Reddit reveal that the Whoop MG can become unresponsive shortly after setup, failing to connect to smartphones even when charged.
  • Whoop is advising affected users to try troubleshooting steps like recharging, reconnecting to phones, or resetting the wearable, with replacement wearables being offered to faulty device owners.
  • Whoop's subscription model includes hardware costs; the Whoop 5.0 and Whoop MG aim to track additional metrics, but access depends on the wearable and subscription level, with issues including denied hardware upgrades for existing customers.

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