HSBC's UK arm head stated that the bank is constantly under attack by online criminals, making cybersecurity its biggest expense.
The bank has invested hundreds of millions of pounds in defense mechanisms to protect against cyber threats as customers rely heavily on digital technology.
HSBC processes 1,000 payments per second and makes about 8,000 changes to its IT systems weekly to ensure seamless operations for customers.
Barclays' UK CEO mentioned that a recent technical issue was caused by an external software provider and assured customers that steps have been taken to prevent future recurrences.