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Ooredoo Maldives Raises the Bar for eSIM Safety with Face ID and Rollback Protection

  • Ooredoo Maldives enhances eSIM security features to prevent unauthorized access and fraud, providing greater peace of mind to customers.
  • The security measures include facial matching against the customer's ID document for stronger validation, making it difficult for fraudsters to swap eSIMs.
  • Additional security enhancements involve real-time Face ID verification and requirement to upload an image of the national ID card, ensuring only the rightful owner can complete the process.
  • A Rollback SMS feature allows customers to revert an eSIM swap if fraudulent activity is suspected, and timely alerts in Dhivehi & English improve customer awareness during the eSIM journey.

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