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OpenAI blames its massive ChatGPT outage on a ‘new telemetry service’

  • OpenAI experienced a major outage on its AI-powered chatbot platform, ChatGPT, due to a 'new telemetry service' gone awry.
  • The outage lasted for approximately three hours, affecting ChatGPT, Sora (video generator), and the developer-facing API.
  • The problem was caused by the telemetry service, which unintentionally overwhelmed the Kubernetes control plane, impacting DNS resolution.
  • OpenAI will implement measures to prevent similar incidents, including improved monitoring and access to Kubernetes API servers.

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