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Painkillers vs. Vitamins: What Are We Really Building?

  • Painkillers, like features in a product, can hook users, but they lose impact over time.
  • Vitamins, on the other hand, slowly build up the user's relationship and create lasting value.
  • Balancing painkiller and vitamin-like features in a user journey can lead to the 'Aha' moment.
  • The goal should be to build products that offer true value and create a lasting positive impact.

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