Pascal Papathemelis emphasizes 'effectiveness over efficiency,' 'outcome over output,' and 'creating value for the customer' as key for Scrum Masters' success.
He focuses on understanding value for the organization and end customers while minimizing confusion in the process, emphasizing work sustainability through Agile values and principles.
Pascal customizes Agile Manifesto's values for organizations, highlighting principles like focusing on customer value, collaboration, and constant learning to address challenges effectively.
He recommends the sailboat retrospective format as a valuable tool for teams to discuss their work aspects from different perspectives, among other retrospective methods.