Airports Council International (ACI) World, in partnership with travel technology company Amadeus, announces the winners of the highly anticipated 2024 ASQ Airport Experience Awards. These awards celebrated as the benchmark for excellence in airport customer experience, are determined exclusively by passengers.
The ASQ Awards are based on the aviation industry’s most comprehensive and trusted global measurement program for airport experience. Over 700,000 surveys were filled, and 181 ASQ Awards were presented to 95 airports across the globe, recognizing their commitment to exceptional passenger experience.
Regional winners in various categories include airports such as Beijing Daxing International Airport, Singapore Changi Airport, Rome Fiumicino Airport, and Gerald R. Ford International Airport.
Ten airports are inducted into the ACI World Director General’s Roll of Excellence, including Hartsfield-Jackson Atlanta International Airport, Copenhagen Airport, and Salalah Airport.