Q-Commerce companies are advised to rethink their delivery model by considering offline shopping trends like those seen in hypermarkets such as D-Mart.
They should aim for larger cart sizes, waive delivery fees, and match prices with offline stores to improve profitability.
Adopting a delivery window of 3–4 hours and batching multiple orders for single deliveries can help reduce costs and the need for multiple dark stores.
Additionally, creating a distinct category for 10-minute delivery of essential items can help generate additional revenue.