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Dataprivacyandsecurityinsider

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Privacy Tip #420 – Is that Consumer Review Real or Generated by AI?

  • The FTC issued a proposed Order against Sitejabber for collecting fake reviews.
  • Sitejabber collected ratings from consumers at the time of purchase, before experiencing the products/services.
  • The FTC alleges that Sitejabber deceptively inflated clients' ratings and review counts.
  • The proposed order prohibits misrepresentation of customer ratings and reviews.

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