Ramya Shastri introduced capacity sheets as a tool for Scrum Masters to address resistance and change outdated timesheet practices.By reframing the discussion around team availability instead of tracking hours, Ramya convinced the Delivery Manager and customer of its benefits.This success highlights the power of leading by example and addressing resistance with practical, team-centric solutions.Ramya Shastri is an Enterprise Agile Coach from India, focusing on organizational growth and agility through human-centric coaching.