<ul data-eligibleForWebStory="false"><li>In the world of airline loyalty and co-branded credit card partnerships, billing is a critical process governed by contracts and business rules.</li><li>The airline's data team faced challenges with flawed billing logic leading to revenue loss, triggering a need to re-engineer the process.</li><li>Process improvement suggestions included visual data mapping, implementing a RACI matrix, and utilizing synthetic test data to streamline and enhance the billing process.</li><li>AI can play a foundational role in legacy billing processes by aiding in code summarization, anomaly detection, and synthetic data generation, but human solutions are still essential for certain challenges.</li></ul>

Rebuilding the Billing Backbone: Can AI Solve Legacy System Pain?

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