U.S. consumers lost $470 million to scam text messages in 2021, a fourfold increase from 2020, according to the Federal Trade Commission.
Data privacy expert Murat Kantarcioglu warns that AI technologies could make text scams more convincing and realistic by using publicly available information from social media.
Scammers may use advanced techniques like incorporating realistic images and synthetic audio to manipulate individuals into falling for scams, Kantarcioglu cautions.
Proactive measures smartphone users can take include being cautious of unsolicited text messages, avoiding clicking on links, verifying messages from separate trusted channels, and reporting scams to prevent further harm.