<ul data-eligibleForWebStory="false"><li>In hospitality tech, the focus is usually on end guests rather than the operational users who rely on the systems daily.</li><li>Product teams should consider the needs of suite admins, bartenders, and kitchen staff for a sustainable business model.</li><li>Operational users are willing to pay for features that save time, reduce errors, and enhance efficiency, leading to increased revenue and trust.</li><li>The integration of GenAI in hospitality tech offers automation opportunities, improves operational efficiency, and enhances decision-making.</li></ul>

Rethinking product strategy in Hospitality Tech using GenAI

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