Robert Finan discusses the importance of flexibility, inspect/adapt cycles, and comfort in the change process when adopting Agile.Top-down, project managed Agile transformations often fail to address the complexity of change.Scrum Masters can guide organizations towards sustainable improvement by avoiding one-size-fits-all solutions.Robert Finan has over 25 years of experience in IT and shares his insights in the Agile Drill Sergeant webcomic.