This paper introduces a new method for identifying the root causes of delivery risks in supply chains by combining causal discovery with reinforcement learning.
Traditional approaches to root cause analysis struggle to handle the complexity of supply chains, often resulting in misleading correlations and suboptimal decisions.
The proposed approach utilizes causal discovery to reveal true causal relationships among operational variables and reinforcement learning to refine the causal graph.
This method accurately identifies key factors contributing to late deliveries, including shipping methods and delivery statuses, offering insights to enhance supply chain performance.
The technique is tested on a real-world supply chain dataset, showcasing its effectiveness in pinpointing reasons for delivery delays and suggesting ways to mitigate risks.
The study's outcomes carry substantial implications for enhancing operational efficiency, customer satisfaction, and financial gains in supply chain operations.