<ul><li>Sara shares her experience with a healthcare project focused on digitizing care workers' documentation processes.</li><li>The team overlooked user empathy, leading to adoption challenges.</li><li>Direct user engagement and preventing anti-patterns in product development were highlighted as important.</li><li>Sara discusses books like Brave New Work, Leadership is Language, and Radical Candor for improving leadership and team dynamics.</li></ul>

Sara Caldwell: Human-Centric and Transformational Leadership for Agile Teams

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