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Save Report to Power BI Report Server: Resolving the ‘Unexpected Error Encountered’

  • To simulate a production-like environment, a demo was prepared for Power BI Report Server where report deployment phase revealed an unexpected authentication error that required a deeper understanding of Windows authentication mechanisms and network name resolution.
  • Power BI Desktop for Power BI Report Server (September 2024 version) was used for development, AdventureWorksDW2022 database backup was used as the data source and the report was developed using the AdventureWorksDW2022 sample database.
  • Report deployment started which appeared straightforward on the surface, but an error of “Unexpected error encountered” occurred due to an authentication issue.
  • Root cause analysis revealed two critical issues as name resolution failure on the domain controller and Active Directory Replication Latency issues.
  • Since WIN-LAB3 is not part of any domain, system failed to resolve WIN-LAB3’s name and authenticate using valid credentials which ultimately caused the error.
  • Solution suggested was to ensure proper DNS resolution between development and server machines and to configure appropriate credential mapping in Windows Credential Manager.
  • Steps such as retrieving IP Address of WIN-LAB3, updating the Laptop’s Hosts File and Configuring Network Credentials were implemented to resolve the issue.
  • This implementation demonstrates how to bridge the authentication gap between domain-joined and standalone systems in a Power BI Report Server deployment.
  • To ensure seamless communication between two separate machines, the development machine (where Power BI Desktop is installed) must be able to resolve the Power BI Report Server name.
  • A Power BI Report Server valid account defined in the Development machine via the Credential Manager allows seamless communication between the two machines.

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