<ul><li>Scrum, once focused on user needs and promoting communication and empathy, has morphed into something different in the corporate world.</li><li>Developers now use sprints as an excuse to work in isolation, avoiding communication and disregarding the needs of others.</li><li>The role of the project manager/product owner is seen as the only one responsible for talking to the customer, leaving engineers disconnected.</li><li>The lack of empathy and communication skills among engineers is setting back progress and hindering the true spirit of agility.</li></ul>

Scrum 2024 — or the lack of empathy

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