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Serco Tracking Devices On Prison Vans Disabled After Cyberattack
- A cyberattack on a third party solutions provider has disabled tracking systems and panic alarms in Serco prisoner vans.
- Microlise Group, the provider of SaaS-based transport tech solutions to fleet operators, has confirmed that hackers may have accessed its employee data.
- It appears that the incident may have its beginning on Thursday 31 October 2024, with services being brought back online with some normality by the end the following week.
- Despite the outage, officials reportedly consider the incident as having no operational impact on the British prisoner escort service.
- The SERCO staff was informed that vehicle tracking, panic alarms, navigation and notifications related to estimated arrival times were disabled due to the Microlise incident.
- There is no indication as yet that the hackers specifically targeted Microlise to hit its biggest customer Serco.
- This attack highlights the risks posed by cyberattacks on a third party supplier.
- Experts suggest that outsourcing services should not relieve businesses of the responsibility of securing their operations.
- Organizations need to regularly assess the security posture of their supply chain to safeguard against such vulnerabilities.
- A coordinated approach to enforce controls across the digital supply chain is important to prevent service disruptions and data breaches.
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