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Shaping the Future of Banking: Hemish Kapadia on Digital Transformation and Customer Experience

  • Hemish Kapadia is a leading expert in digital transformation for the banking industry, specializing in enhancing customer experience through the use of technology.
  • He is known for his ability to adapt the latest technology to meet the needs of financial institutions, promoting innovation into day-to-day processes.
  • Hybrid apps are growing in popularity due to their cost and time effectiveness, and frameworks like React Native and Flutter are making cross-platform design easier for developers.
  • Personalization through AI and machine learning will be key for hybrid apps to offer highly individualized experiences tailored to user behavior and preferences.
  • Responsive and adaptive design will allow hybrid apps to deliver consistent and aesthetically pleasing experiences across different devices and platforms.
  • Progressive web apps (PWAs) are the future of hybrid applications, allowing for offline and push capabilities to improve performance on mobile devices.
  • Cloud integration is also important for hybrid applications, allowing for real-time synchronization of devices with remote backend solutions like AWS Amplify and Firebase.
  • Hybrid apps are slower than native apps due to their dependence on web components and instruments, but advancements in technologies like Flutter and React Native are narrowing the gap.
  • Adoption of cross-platform frameworks like React Native and Flutter is on the rise, with 42% of developers actively using them according to a Stack Overflow survey.
  • Hybrid apps are cost-effective, allowing businesses to save between 30-40% on development costs compared to native solutions.

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