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Slack’s Seamless Collaboration: How Integrated Communication Built a $25 Billion Work Hub
- Slack, launched in 2013, aims to replace email with real-time, organized communication.
- By 2025, it has 12 million paid users and is adopted by 65% of Fortune 500 companies.
- Slack's collaboration engine includes channels, integrations, and search, reducing email volume.
- A 2023 campaign on remote work tools went viral, boosting user numbers.
- Slack's success lies in simplifying team communication and centralizing work.
- AI in Slack automates tasks from chat analysis, blending with the user experience.
- PMs must ensure AI enhances workflows without overwhelming users.
- A six-step framework is provided for PMs to design communication-driven products.
- Integration risks are highlighted, showing the need for balance.
- Features should align with workplace trends and usage platforms.
- Slack's seamless collaboration through AI and integrations transforms work.
- The article emphasizes stealing Slack's playbook to build beloved team hubs.
- Readers are invited to vote on their favorite Slack features and share thoughts.
- Follow The Product Brief for more on building tech products efficiently and purposefully.
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