For banks and credit unions looking to modernize, i2c Senior Vice President of Global Product Management Dan Hanks has said self-issued credit cards are no longer a luxury but a necessity.
Self-issued credit cards give community banks and credit unions the tools to meet digital-first, user-centric financial environment and modern consumers' expectations.
Banks want to offer more competitive products, increase profitability and claim ownership over the customer experience, particularly credit unions that focus on member satisfaction.
For decades, community banks and credit unions partnered with third-party issuers to offer credit cards, often ceding control over fees, rewards structures, and cardholder engagement.
Self-issued cards allow community banks and credit unions to enhance profitability, create digital-first offerings and own the cardholder experience by taking control of their credit card programs.
Smaller banks, some of whom thought they were too small before, now have a clear path to self-issuance.
Self-issued credit cards for mid-sized banks and credit unions can generate recurring and predictable revenue streams as interest rate uncertainty rises and margins are squeezed.
The key is finding a partner that delivers the services end-to-end as credit cards are largely a scale business.
Ultimately, self-issued credit cards are more than just a new product for banks and credit unions. They’re a strategy to stay relevant in a competitive, digital-first market that's largely led by personalization and meeting customers where they are.