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Speakspots.com launches AI-powered guest platform for hotels
- Speakspots.com has launched a white-label, AI-driven communication platform for hotels.
- The platform aims to enhance guest experience and increase revenue in rural and secondary destinations.
- The AI agent enables hotels to offer personalized services in real-time through WhatsApp.
- The solution automates guest communications and can handle tasks like reservations and calls in local languages.
- Speakspots aims to help rural properties provide tailored recommendations to guests both on and off the property.
- The platform integrates internal hotel content and external data to offer customized suggestions to guests.
- A pilot at ARTIEM Asturias showed increased guest spend and satisfaction within two months.
- The platform is now expanding to ARTIEM Carlos III in Menorca.
- Hotels can benefit from personalized guest experiences and increased revenue using the platform.
- Guests can access local services seamlessly through familiar channels.
- SMEs and local businesses can increase bookings through voice-call automation.
- Speakspots.com aims to offer rural SMEs to travelers to enhance their trip experiences.
- The platform is targeting high-end rural resorts in Spain and Western Europe initially.
- Expansion plans include integrating voice assistants and rolling out across more hotels and regions.
- The platform allows hotels to customize the AI agent for guest communication without the need for new app downloads.
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