Bessemer Venture Partners has released its annual report on the State of the Cloud focused on AI.Jasper was one of the first businesses to experience rocketship growth and achieve double-digit ARR by building on top of an LLM.Multimodal models are core to Abridge, which transcribes doctors' conversations with patients and generates clinical notes.Change management is a critical consideration for AI adoption, with the need to onboard early adopters.Defensibility is a challenge in AI with language models readily available to everyone, emphasizing the need for building moats.LLMs are largely text-driven, but multimodal capabilities are important for businesses such as Jasper, enabling personalized images.In the last paradigm shift, the end-user experience for SaaS was largely invisible, but change management is an essential part of adopting AI.There is no one-size-fits-all AI model, with companies using a combination of existing and proprietary models for accuracy in sensitive fields.AI solutions require high-ROI and user-centricity to solve the problems that couldn't be solved before.Building a services strategy alongside building an AI application company can help to manage outcomes that are more probabilistic than deterministic.