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State of the Cloud 2024: The Cloud AI Era with Bessemer Venture Partners

  • Bessemer Venture Partners has released its annual report on the State of the Cloud focused on AI.
  • Jasper was one of the first businesses to experience rocketship growth and achieve double-digit ARR by building on top of an LLM.
  • Multimodal models are core to Abridge, which transcribes doctors' conversations with patients and generates clinical notes.
  • Change management is a critical consideration for AI adoption, with the need to onboard early adopters.
  • Defensibility is a challenge in AI with language models readily available to everyone, emphasizing the need for building moats.
  • LLMs are largely text-driven, but multimodal capabilities are important for businesses such as Jasper, enabling personalized images.
  • In the last paradigm shift, the end-user experience for SaaS was largely invisible, but change management is an essential part of adopting AI.
  • There is no one-size-fits-all AI model, with companies using a combination of existing and proprietary models for accuracy in sensitive fields.
  • AI solutions require high-ROI and user-centricity to solve the problems that couldn't be solved before.
  • Building a services strategy alongside building an AI application company can help to manage outcomes that are more probabilistic than deterministic.

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