When Core Digital Media was acquired by Rocket Mortgage, their business model shifted to directly align profit with Rocket Mortgage's profit through successful mortgage closings.
This led to a transformation in processes and tactics across the organization to focus on maximizing profit at the true bottom line.
Optimizing for superficial conversion metrics was no longer viable, emphasizing the importance of deep-funnel optimization strategies for long-term success.
The shift in optimization metrics reflects priorities and shapes decision-making towards sustainable business outcomes rather than just immediate gains.
Deep-funnel optimization involves understanding and optimizing the complete customer journey to drive meaningful business impact.
It requires collaboration across teams to connect data, identify critical touchpoints, and align efforts towards key business outcomes.
Meaningful deeper funnel metrics capture actual value creation, quality differences, incorporate time dimensions, and directly connect to financial outcomes that stakeholders care about.
Transitioning to deep-funnel optimization faces challenges like technical barriers, attribution complexity, organizational silos, tool limitations, and statistical challenges.
Organizations that overcome these barriers gain a competitive advantage by optimizing for what truly matters in the business.
The benefits of deep-funnel focus include enhanced marketing efficiency, improved product decisions, better customer experiences, cross-functional alignment, and competitive differentiation.
Successful deep-funnel optimization leads to transformative financial impact, increased operational efficiency, higher customer lifetime value, competitive advantage, and strategic clarity.