A strategic roadmap was designed for Tinder to boost Average Revenue Per User (ARPU) through user segmentation, journey mapping, behavioral insights, and a Power BI dashboard.
The approach involved secondary research on Tinder's ARPU model, analyzing product KPIs, creating user personas, emotional journey maps, and developing a Power BI dashboard for ARPU tracking.
Key revenue streams for Tinder included Tinder Gold/Plus/Platinum, A La Carte purchases, Tinder Coins, and dynamic pricing, with focus on critical product KPIs and journey stages.
An AI-powered match and upsell recommender system was proposed based on collaborative filtering, targeting high ARPU Premium Male Segment and enhancing user engagement without altering pricing models.