Talks to settle a £120m legal claim between Vodafone and more than 60 franchise operators have ended without resolution, potentially heading for the high court.
Vodafone accused of 'unjustly enriching' itself by implementing cost-cutting tactics during the pandemic, leading to devastating financial effects on franchisees.
Despite failed mediation, Vodafone apologizes for the impact on franchisees' health and expresses willingness to engage in further discussions.
Vodafone reports annual pre-tax loss of €1.5bn due to struggling operations, plans merger with Three to create the UK's largest mobile phone operator with job cuts and network expansion.