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The Beautiful Mess

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TBM 294: Close the Loop. Stop the Drift

  • Healthy teams don't let problems fester and close loops on open questions.
  • Integrating perspectives, code, insights, beliefs, etc., is crucial to foster shared understanding.
  • Address dissonance head-on and limit the number of open threads on the team.
  • Break big tasks into smaller meaningful steps and work small.
  • Teams must constantly ask if they are doing the highest-leverage work and course-correct quickly if not.
  • The concept of migration, or revisiting open threads, is crucial in accomplishing important work and becoming self-aware.
  • When a team fails to address dissonance, goal specificity, updates, and critical metrics suffer.
  • As companies grow, bringing up disconfirming information or throwing plans into doubt becomes harder.
  • Sometimes the frequency of change can cause even good teams to burnout, not just the accumulation of baggage.
  • Team processes should work for you, so identify where they run you, and invest time in reducing dissonance.

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