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The Beautiful Mess

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TBM 304: Losing a Day a Week to Inefficiencies?

  • According to a recent Atlassian and DX study, developers lose at least one full day per week due to inefficiencies, and 2 out of 3 developers are still losing 8+ hours a week to inefficiencies in their roles.
  • For the roofers and performers, the waste is extremely tangible. In knowledge work, we typically pivot to another task and take a less tangible context-switching hit. Workarounds and task switching become habitual.
  • As scary as it sounds, losing a day of a week might be a blip in the grand scheme of things. Getting eight more hours of "quality work" might not make any difference whatsoever.
  • The real question is how much revenue those developers could generate with 4,000 hours. I guess that with a sufficiently informed strategy and customer insights, it would be more than $6.9 million.
  • Most teams address local issues within their immediate influence. When it comes to anything more global, they typically face a lot of pushback and second-guessing.
  • The path forward requires a deep cultural shift in many companies—not just running retros, incrementally better measurement, and better voice of developer efforts, etc.
  • The problem (and opportunity) has been out in the open for a long time—it is the talking about it that has been hard.
  • These days, people in companies wants to be "efficient" and wants developers to be "productive", but few are willing to make the sacrifices required to achieve operational excellence and foster a culture of continuous improvement.
  • Estimates of time losses are important. However, for companies to truly address the challenge, they must figure out how to remove the layers of fear, blame, and apathy.
  • The study recommends 'Feedback loops that allow for continuous improvement through learning and adjustments.'

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