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The Beautiful Mess

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TBM 305: Stop the (Goal) Cascade Madness

  • Goal cascades are compelling, but they don’t work nearly as well as we think they do.
  • Every front-line product team should have an array of stable metrics they care about.
  • Teams often say establishing their core metrics is hard if they don’t stay focused on one thing.
  • Bets involve unique metrics that are more ephemeral but determine if the thing is working as expected.
  • Teams should set goals using a core metric, a bet metric, or some feasible input into #1 or #2.
  • There should be a causal model or framework underpinning the goals that mimic the org chart.
  • The confusion comes from imagining the teams are at the bottom of the cascade.
  • You don’t need big goal cascades in most cases; you only really need two levels of cascading goals.
  • Start where it really counts – teams. Yes, leadership should evolve the strategy.

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