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The Beautiful Mess

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Image Credit: The Beautiful Mess

TBM 307: The "P" Word, Legitimacy, and Challenging Our Default Models and Frames

  • The current industry climate is one of asymmetry. People—executives, investors, upper managers, and middle managers, and front-line contributors—experience very different realities and generate and circulate very different narratives.
  • Tech companies, in particular, and modern companies generally use organizational structures and operating models that closely resemble military organizations.
  • Hierarchical structure, chain of command, boundaries of decision-making authority, etc.
  • Tech companies and militaries have two things in common: Apolitical and Meritocracy.
  • Images of Organization invites readers to explore different frames of organizations. These include different frames such as Machines, Organisms, Brains, Culture, Political System, Psychic Prison, Instrument of Domination, Flux, and Transformation.
  • Companies don't have a singular culture. In many ways, we are fighting each other, or at least pushing back on competing and opposing narratives.
  • Despite efforts to convey otherwise, layoffs are overtly political endeavors if we define politics as the negotiation of power, influence, and competing interests within an organization.
  • Mission command works through trust, shared awareness, and understanding of the commander's intent. When that contract breaks, mission command breaks.
  • In short, mission command works when there is an overall sense of integrity, representation, and legitimacy in the system.
  • Legitimacy is not binary—no authority structure can ever be perfectly legitimate to 100% of its constituents all the time.

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