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TBM 338: 4 Core Product OS Design Competencies
- Having product operating system without key leader’s support won’t work and Product operating system means nothing without key leaders' full support and participation, Leadership and influence, Domain experience, Systems thinking, General operations and tooling are four core competencies that businesses possess while designing product OS.
- People with deep understanding of working on product teams will have evolved their intuition for how the work works, assumptions they made, and when and how collaboration needs to happen.
- According to his research, companies who get super nerdy about designing an operating system tend to have a strong history of leaders who care about this and they were more likely to write things down and solicit feedback.
- Leaders and influence, operations and tooling, systems thinking/design, and domain awareness are the necessary and diverse skills required for designing and evolving a product operating system.
- Combining these four skills, companies can explore potential traps and avoid poorly streamlined procedures which leads to the inefficient process and missed real needs.
- A good operations person doesn't love or hate tools, rather they focus on understanding stakeholder needs, stitching together systems, modelling data, and rolling out change.
- The process of product design needs stakeholder management, mapping workflows, stitching together systems, modelling data, and rolling out change, which are necessary to build an operation person's specialties.
- A product operating system must have strong domain awareness and leadership involvement, otherwise one will end up with a confident decision built upon shaky assumptions or optimized process no one adopts respectively.
- People with product designing experience realize when to automate and when to leave high touch, which makes them perfect candidates for product OS designing.
- Being skilled in storytelling, persuasion, and simplifying things are the requisites required to influence key leaders who might lack System thinking and domain knowledge.
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