When facing challenges in a platform team, focus on keeping things simple and communicating progress effectively.
Avoid perpetuating negative cycles within the team and optimize for high-leverage work to avoid worsening the situation.
Utilize enabling constraints to drive behavioral changes, encourage contributions from others, and track time and energy expenditures transparently.
Facilitate alignment by bringing managers from your team and partner teams together, and work on small, meaningful milestones for the platform roadmap.
Maintain team motivation by emphasizing progress in areas like self-service requests, team contributions, and focused work.
Address the ongoing challenges systematically rather than seeking quick fixes or short-term wins that may lead to further setbacks.