<ul data-eligibleForWebStory="true"><li>The importance of defining the right customer and problem before building AI products is highlighted in a comic.</li><li>The comic features Ally the AI Advocate and Tracy the Product Manager navigating stakeholder chaos and unclear problem definitions.</li><li>Tracy emphasizes the need to ask the right questions to clarify the problem being solved.</li><li>They focus on creating measurable signals by defining thresholds, parameters, and outcomes for AI.</li><li>Tracy helps break down customers by understanding the stories behind their struggles, not just the outcomes.</li><li>The team addresses concerns about biases in AI systems and commits to regular reviews and ethical oversight.</li><li>They stress the importance of building AI systems with a phased approach including discovery, data, validation, and build stages.</li><li>The comic underscores the significance of customer personas in guiding AI product development.</li><li>Ally emphasizes that AI success starts with understanding people, their assumptions, and expectations.</li><li>The comic aims to make AI products smarter by focusing on people and their needs.</li></ul>

The AI Illusion: Why Good Products Start with Real Problems

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