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The Current Landscape of AI Chatbots

  • Recent research has highlighted that AI chatbots do not mirror human decision-making processes as closely as expected.
  • AI chatbots can exhibit both “inside view” and “outside view” characteristics.
  • Studies have shown that AI chatbots, even advanced language models, can be fooled by nonsense sentences.
  • AI chatbots are increasingly used in research to streamline processes such as peer-reviewing, navigating literature, and analyzing large databases.
  • Generative AI chatbots on local government websites can provide flexible and adaptive responses but also pose risks such as generating misleading or inaccurate information.
  • A systematic review of ChatGPT’s applications highlighted significant limitations in accuracy and reliability concerns, limitations in critical thinking, and ethical, legal, and privacy issues.
  • Recent advancements in natural language processing (NLP) have enabled AI chatbots to generate more natural and contextually relevant responses.
  • The adoption of AI technology poses significant challenges, particularly for developing countries.
  • AI-driven technologies have ethical implications, including the potential to entrench social divides and exacerbate social inequality.
  • Ensuring transparency in AI decision-making processes and developing methods to understand how complex machine learning models arrive at their conclusions is essential for building trust in AI systems.

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