Marks & Spencer's recent cyber-attack, costing £300m, has raised questions about IT system robustness and response time for website restoration.
CEO Stuart Machin defended M&S by attributing the incident to bad luck and assuring return to normalcy by July.
Assessment of corporate responses to cyber-attacks is challenging, but M&S's financial resilience and solid balance sheet may help absorb the impact.
While the long-term impact on customer behavior remains uncertain, M&S's share price saw a slight recovery post-incident, indicating investor confidence in the company's ability to navigate the situation.