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The Data Breach Disclosure Conundrum
- The legal necessity for data breach disclosure depends on the country or region but often refers to the responsibility to report to the regulator rather than individuals.
- Organisations are not always obligated to notify individuals whose personal information they have exposed, which can lead to organisations never knowing about a breach.
- The difficulty lies in deciding to disclose the incident to impacted individuals, and the organisations will face the potential backlash of not disclosing the breach.
- The conundrum forces breached organizations to decide whether to either disclose to impacted individuals or never them know.
- Non-disclosure is intended to protect the brand and the shareholders, not the customers.
- Public disclosure allows the breached organisation to set the narrative and address any inaccuracies or misunderstandings.
- All data breaches have a turning point where the truth comes out and organisations are judged not for being breached but how they handled the breach.
- It is crucial to notify victims of data breaches, and failure to do so often results in a negative public reaction.
- The expectation for data breach disclosure is undoubtedly a priority for impacted individuals and governments.
- Disclosing promptly and showing respect for impacted customers is the proper approach to data breach problems.
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