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The Enterprise Journey: 8 Keys to Going Upmarket Successfully with Workiva’s CEO Julie Iskow

  • Moving upmarket is crucial for SaaS companies to become sustainable $100M+ ARR business.
  • Enterprise customers bring 95%+ best-in-class retention vs. 85% in mid-market.
  • Start preparing for enterprise-grade from day one.
  • Land one strategic enterprise customer logo early.
  • Building enterprise-grade operations is essential.
  • Focus on creating platforms, not single products.
  • Efficient land-and-expand economics is vital.
  • Mastering multi-stakeholder sale is critical for sustainable enterprise growth.
  • Building strong customer advisory boards and winning enterprise champions are crucial.
  • The path to $100M+ ARR almost always runs through the enterprise.

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