A stakeholder demanded a new feature urgently, despite it not being planned or aligning with user research.
Instead of simply complying, the Product Owner chose to ask key questions to understand the core problem and purpose of the feature.
Through collaboration with the stakeholder, a smaller, more meaningful version of the feature was scoped, emphasizing user needs and success metrics.
The experience taught the Product Owner the importance of asking better questions, leading under pressure, and prioritizing understanding over urgency.