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The first Agile experience. How to become loyal to change

  • The author shares their experience of how they first encountered the Agile philosophy and Scrum framework, and how this led them to become a Product Owner.
  • The team was tasked with developing a software solution for managing retail loyalty programs.
  • The traditional approach to project management was replaced with Agile methodology after the founder, inspired by leading technology companies in the US that use Agile, signed a contract with ScrumTrek.
  • The team faced difficulties with Scrum implementation, like accommodating all stakeholders' demands and maintaining prioritization.
  • However, the Agile and Scrum framework allowed the team to ensure transparency, regular feedback from 'loyal' customers, and flexibility in adapting to changes in requirements and market trends.
  • Agile methodology helped the author's team turn their product development from solving momentary requests from the most demanding customers to a solution that would be in demand by almost all retail chains.
  • Their software solution became a success with 80% of the market share of retail chains in Belarus, and two nominations in the marketing tools competition as 'the best loyalty program in the CIS' and 'the best solution of the year for automating loyalty programs for retail chains.'
  • They conclude that adopting Agile principles and Scrum is important to ensure transparency, regular feedback, and flexibility in adapting to changes for a successful product development.
  • The author became an Agile Evangelist, promoting the immediate switch to Agile principles in any team or startup.

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