Modern tech support embedded in real product and engineering teams offers valuable experience across the tech stack and helps in niche specialization.
Tech support provides exposure to various tech areas like DevOps, data, backend, and security, enabling individuals to gain clarity and confidence in their career paths.
Individuals in tech support develop problem-solving skills by automating processes and creating tools, turning them into real developers who can effectively communicate and stand out in the industry.
Tech support builds essential skills such as system thinking, product depth, communication, and resilience, making it a strong foundation for a successful career in the tech industry.