<ul><li>The SaaS Era of 2013-2022 is over, and the world has entered the era of Hyperfunctional SaaS.</li><li>Customer expectations have increased significantly, with demands for AI replacing workforce, instant structuring and searchability of unstructured data, plain English prompts, automated onboarding, and core platforms that do the work of multiple add-ons and point solutions.</li><li>AI is already automating 30%-50% of contact center headcount and enabling real-time organization of complex data.</li><li>Companies that fail to keep up with customer expectations may fall behind and experience slow growth.</li></ul>

The SaaS Era of 2013-2022 is Over. Welcome to The World of Hyperfunctional SaaS.

Discover more