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ThredUp CTO Says Data Turns Secondhand Retail Into Top-Shelf Experience

  • ThredUp, a major player in the resale retail sector, has leveraged data and AI to transform the secondhand shopping experience.
  • ThredUp partnered with Databricks to overcome the challenge of data silos and create a unified platform for data access.
  • Using generative AI, ThredUp has revamped its search engine and introduced image search, enhancing customer experience.
  • ThredUp envisions more personalized shopping experiences and plans to focus on real-time personalization and managing overwhelming inventory.

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