<ul><li>TourReview, a leading software solution for travel operators, has launched new features for customer sentiment analysis and keyword tracking.</li><li>The sentiment analysis feature allows operators to categorize customer feedback as positive, negative, or neutral, providing instant insights alongside star ratings.</li><li>The keyword analysis feature enables operators to track mentions of specific aspects of their services, identify areas for improvement, and reward outstanding staff.</li><li>By utilizing these new features, travel operators can effectively manage their online reputation, make informed adjustments, and drive sales growth.</li></ul>

TourReview launches new features for Customer Sentiment Analysis

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