The travel and expense (T&E) sector is undergoing significant changes, including technological innovations such as AI.
Five predictions for T&E have emerged including slowing inflation, AI's continued growth, TMC consolidation, financial cross-collaboration with emerging technologies, and sustainability innovation.
Companies can expect more value for their T&E budgets as inflation slows and travel demand increases.
AI is expected to reduce administrative burden, validate transactions for compliance, spot spending patterns, and provide personalized itinerary recommendations and price forecasting.
Third-party management companies will continue to consolidate, leading to better business deals and customers finding full benefits of New Distribution Capability (NDC).
Financial leaders will collaborate with IT and security teams to implement emerging technologies such as AI tools effectively.
Organizations will try to reduce their travel carbon footprint by promoting virtual meetings, implementing tools for carbon tracking reporting, and incorporating rewards for sustainable travel choices.
Advanced analytics and AI tools will assist companies in making smarter decisions to align with sustainability goals.
The T&E market is turning into a driver of efficiency, resilience, and growth, which organizations should prepare for to gain a competitive advantage.