TripAdmit and Gray Line have partnered to introduce TipDirect, a digital tipping software and AI-assisted review collection platform, to Gray Line's network of operators and tour guides across over 700 locations worldwide.
TipDirect offers instant, cashless tipping, AI-assisted review collection, and comprehensive engagement tools to enhance the guest experience and provide actionable feedback to tour guides.
Gray Line, a trusted name in the travel industry, will standardize its review collection processes globally and offer a fast and user-friendly way for guides to receive tips directly with the help of TipDirect.
In addition to tipping and reviews, TipDirect also provides features such as tour upselling, social media engagement, and team tip sharing to boost revenue and guest satisfaction for activity providers.