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Uber for Business adds delegate booking tool in the UK
- Uber for Business has launched its ‘Delegate Booking’ tool in the UK, which enables travel bookers to manage trips on behalf of travellers.
- The tool allows bookers to request Uber for Business rides, order premium vehicles and reserve trips in advance on behalf of anyone who permits them.
- Travel bookers can also monitor rides, edit destinations and add stops during the trip, as well as manage post-trip support and automate billing via integration with expense platforms.
- The ‘delegate profiles’ function allows executive assistants or other non-traveller bookers, who can request on-demand premium rides or reserve trips in advance using the executive’s business profile.
- Jenna Brown, director of Uber for Business UK, said the new tool enables travel bookers “to handle travel arrangements before, during and after the trip – so they can manage any unforeseen circumstances should they ever need to”.
- To utilise the feature, which is now available in all European markets where Uber is present, users are required to add their travel booker as a delegate within their Uber business profile.
- Delegate profiles are available for exclusively for rides and only for business profiles (not personal profiles).
- Delegates can remotely request rides on the rider’s behalf and manage post-trip support requests in the app.
- The rider and delegate both receive in-app notifications and can track the trip in real-time, automating billing and ground transportation for multiple individuals simultaneously.
- Debit cards and credit cards are the only accepted payment methods for trips requested on your behalf by a delegate.
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