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Ubuntu Blog: Life at Canonical: Amy Song shares her experience as a new joiner in Customer Success
- Canonical has developed a unique onboarding process to help new hires settle in our globally distributed environment.
- New hires are introduced to the business, stakeholders, and can expect to develop a good understanding of open-source technologies that Canonical develops.
- Regardless of level or role, you will attend a 3-day induction sprint during the first few months, fully funded by Canonical, to gain a holistic understanding of the business and participate in team-building activities.
- In this series, we hear from Amy Song who joined the company in the Customer Success team in February 2024, based in Toronto.
- Amy shares her experience at Canonical, the onboarding buddy program, collaborating with colleagues worldwide, and the induction sprint held in person when she met fellow new joiners in Marketing.
- Amy's role involves guiding customers across Canada and the US to deepen their understanding of Canonical’s products and services, driving retention and growth.
- Working with people globally was new, but she enjoyed the flexibility of remote work that requires proactiveness and intentionality in communication.
- Amy advises prospective applicants to apply if they enjoy working with thoughtful and smart colleagues, open-source technologies, remote work and eager to learn and grow.
- Readers are encouraged to browse current openings, find their most interesting role, and apply.
- Canonical puts great effort into employee onboarding to ensure new joiners like Amy feel welcome and engaged.
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